ENG-RE/MAX Follow-Up Email Performance Report

Analysis of email campaign performance from May 23, 2024 to August 11, 2025

Total Emails Sent
2,576
Delivery Rate
99.65%
Open Rate
51.34%
Click Rate
2.77%
Click-to-Open Ratio
5.39%
Unsubscribe Rate
0.90%

Email Performance Overview

Open and Click Rates by Email Type

Key Insight:

The "New Agent - Email 01" shows the strongest performance with 57.31% open rate and 5.82% click rate. Engagement drops in the Email-03 series across all segments, with the "New Agent - Email 03" showing the most dramatic decline in clicks (0.52%).

Delivery and Engagement Rates

Delivery and Open Rates Comparison

Key Insight:

While all emails achieved excellent delivery rates (99-100%), the open rates vary significantly by segment. The "Leader" segment shows the lowest engagement in both email sequences, suggesting content may need adjustment for this audience.

Conversion Effectiveness

Click-to-Open Ratio by Email Type

Key Insight:

The "New Agent - Email 01" converts opens to clicks most effectively (10.16% ratio). All Email-03 variations show poorer conversion, with "New Agent - Email 03" performing worst (1.06% ratio), indicating follow-up content fails to maintain interest.

Subscriber Retention

Unsubscribe Rates by Segment

Key Insight:

"Seasoned Agent - Email 01" shows the highest unsubscribe rate (2.07%), while "Seasoned Agent - Email 03" had no unsubscribes. "Leaders" show very low unsubscribe rates in Email-03 (0.23%), suggesting they may be more tolerant of follow-ups.

Detailed Performance Data

Email Name Sent Delivered Open Rate Clicked Click Rate Click-to-Open Unsubscribed
Email-01 508 503 (99.02%) 51.29% 13 2.58% 5.04% 6 (1.19%)
Email-01 674 670 (99.41%) 57.31% 39 5.82% 10.16% 5 (0.75%)
Email-01 242 242 (100%) 52.89% 7 2.89% 5.47% 5 (2.07%)
Email-03 426 426 (100%) 45.07% 5 1.17% 2.60% 1 (0.23%)
Email-03 580 580 (100%) 48.97% 3 0.52% 1.06% 6 (1.03%)
Email-03 146 146 (100%) 49.32% 4 2.74% 5.56% 0 (0.00%)

Engagement Timeline

Cumulative Opens Over Time

Key Insight:

The timeline shows how opens accumulated over time for each email. "New Agent - Email 01" gained opens most consistently, while other emails had more sporadic engagement patterns. All emails continued generating opens more than a year after sending, demonstrating long-term value.

Recommendations

Content Optimization:

Segmentation Strategy:

Testing Opportunities: